Privacy Policy

Straight To IT ("we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you use our website, contact us, request our services or submit your details to work with us.

1. Who we are

Straight To IT is the organisation responsible for your personal information.

Company: [FULL LEGAL COMPANY NAME]
Address: [BUSINESS ADDRESS]
Email: [PRIVACY/CONTACT EMAIL]

If you have any questions about how we use your information, please contact us using the details above.

2. Information we collect

Depending on how you interact with us, we may collect:

If you contact us about our services:

  • Your name

  • Company name

  • Email address

  • Telephone number

  • Information about your IT requirements

  • Any other information you choose to provide

If you apply to work with us:

  • Your name and contact details

  • Your CV and employment history

  • Your technical skills, qualifications and certifications

  • Information about your experience and availability

  • Any other information you choose to include in your application

We only collect information that is reasonably necessary for the purposes described in this policy.

3. How we use your information

We may use your information to:

  • Respond to enquiries and requests for quotations

  • Understand your business and IT requirements

  • Provide and manage our IT services

  • Contact you about services you have requested

  • Assess applications from IT engineers

  • Match engineers with suitable projects and opportunities

  • Communicate with you about potential work

  • Maintain our business records

  • Improve our services and website

  • Meet our legal and regulatory obligations

We will not sell your personal information to third parties.

4. Our lawful basis for using your information

We use your personal information where we have a lawful basis to do so under applicable data protection law.

This may include where:

  • You have asked us to take steps towards providing a service or entering into a contract

  • We need to use your information to provide a service

  • We have a legitimate business interest in responding to enquiries or managing our business relationships

  • We need to comply with a legal obligation

  • You have given us your consent where consent is required

For engineer applications, we use information provided in CVs and application forms to assess suitability for current or future IT opportunities and to contact candidates where appropriate.

5. Sharing your information

We may share personal information where necessary to provide our services or operate our business.

For example, client information may be shared with relevant members of our team or trusted service providers.

Where you submit a CV to Straight To IT, your information may be shared with prospective clients, recruitment partners or other organisations where this is necessary to consider you for a suitable IT engineering opportunity.

We only share information where there is a legitimate reason to do so and take reasonable steps to ensure your information is handled securely.

We may also share information where required by law or to protect our legal rights.

6. How long we keep your information

We only keep personal information for as long as we reasonably need it for the purposes for which it was collected, including any legal, accounting or reporting requirements.

Client enquiry information will normally be retained for as long as necessary to manage the enquiry and any resulting business relationship.

Engineer CVs and application information will be retained for as long as reasonably necessary to consider you for suitable opportunities, unless you ask us to delete your information or we are required to retain it for a longer period.

Our retention periods may vary depending on the type of information and the circumstances.

7. Keeping your information secure

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Cookies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it and improve your experience.

Where required, we will ask for your consent before using non-essential cookies.

Further information about the cookies used on this website can be found in our Cookie Policy.

9. Your rights

Depending on the circumstances, you have rights under UK data protection law, including the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information where there is no longer a valid reason for us to keep it

  • Ask us to restrict how we use your information in certain circumstances

  • Object to certain types of processing

  • Request a copy of certain personal information in a portable format

  • Withdraw consent where we rely on consent to process your information

These rights are subject to certain legal exceptions.

To exercise your rights, please contact us at [EMAIL ADDRESS].

10. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

You can find information about the ICO and how to make a complaint at:

Information Commissioner's Office

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations.

The latest version will always be published on this page, with the date of the latest update shown at the top.

Straight To IT
[COMPANY NAME]
[ADDRESS]
[EMAIL ADDRESS]
[PHONE NUMBER]